Transform your IT service management
Unipress has partnered with InvGate to provide the highest standards of technical expertise, consulting, and support services. Increase your support team's performance like never before with data-driven and intelligent automation to increase your productivity.
Boost your support team’s performance like never before with InvGate solutions.
- ITSM & ITAM software solutions
- Pre-sales support on evaluation and configuration
- Dedicated post-sale support
Powering top IT teams around the world
Build a state-of-the-art service desk
InvGate Service Desk is the solution chosen from mid to large organizations who want to deliver outstanding service.
Ticketing
Improve the way you manage your organization
Workflows
Automate your operations
Analytics
Get a clear view of your team’s performance
SLAs
Prioritize your operations
Self-Service
Encourage self-help
ITIL-Ready
Follow industry best practices
Build a service catalog
From HR to IT, give visibility and access to your customers on everything your organization can do for them.
Create a cross-organization service process
Implement Enterprise Service Management best practices by integrating your entire organization under one service desk.
Centralize communications on one platform
Let users use their channel of choice, be it e-mail, the self-service portal or Microsoft Teams. Everything is organized in one place.
Get a unified view of your asset inventory
Track and manage all hardware, software, cloud and fixed assets in a centralized and automated way.
Inventory
Get a centralized view of all your assets
Discovery
Discover devices connected to your network
Monitoring
Real time information on the use of your assets
CMDB
Lay out your IT infrastructure on a map
Licenses
Optimize software license usage
Gain a complete view of your IT landscape
Track IT asset allocation by user and location seamlessly. Integrate with provisioning services, consolidating user and asset data for efficient management and swift IT discrepancy identification.
Perform software license audits
Easily report on the use of commercial software, detect unauthorized installations and monitor license compliance.
Reduce risk to infrastructure changes
With real-time data on users, hardware, software, networks, contracts, business sites, and other assets, your organization can identify impactful relationships to plan and roll out changes and proactively troubleshoot upcoming problems before they occur.
We can help you with your next ITSM project
This is just a small glimpse of what A Nova and InvGate can do for you. Contact us and let’s work together on your next project.